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Frequently Asked
Questions
 


WHAT KIND OF CHOCOLATE CAN BE USED IN THE FOUNTAIN?
We use a type of chocolate called “couverture” (a French word for ‘coating’), which is a higher quality chocolate that contains 32-39% cocoa butter. In addition to creating a better ‘flow’, it assures a higher quality appearance as well as taste.
WHAT IS THE MAXIMUM NUMBER OF GUESTS THAT THE FOUNTAIN WILL SERVE?
The chocolate fountain will serve an unlimited number of guests as long as additional chocolate is added. Our largest fountain package includes 25 lbs of chocolate, which is usually adequate for appetizers for up to 400 guests. The smallest package is 15 lbs, and the medium is 20 lbs. Additional chocolate can be purchased. Of course we will always have an adequate supply on hand if needed.
WHAT DESSERT ITEM IS NOT RECOMMENDED TO USE WITH A FOUNTAIN?
Anything that will break apart or is crumbly such as pound cake, which tends to compromise the smooth flowing nature of the chocolate.  Fountains of Chocolate recommends a more heavenly, healthful choice such as angel food cake.
DO WE PROVIDE 
ACCOMPANIMENTS?

 Our packages do not include the accompaniments however, we can provide them at an additional cost depending on what items you choose.
CAN THE CHOCOLATE 
FOUNTAIN BE USED OUTSIDE?

Yes you can use the fountain outside, however it operates best in enclosed areas. The chocolate has such a sweet, inviting  aroma that it attracts insects and bugs. The chocolate also must be kept at a certain temperature, and fluctuating outdoor conditions will affect the chocolate’s integrity.
HOW LONG CAN I HAVE THE 
FOUNTAIN AT THE EVENT?

Our package includes 4 hours of fountain enjoyment, which is usually plenty of time for your guests to enjoy this unique experience.  Should you decide to use the fountain longer we charge an additional $25 each hour you go past the original 4 hours included in the package. 

WHO IS RESPONSIBLE FOR SET-UP,
TEARDOWN AND CLEAN UP OF THE
CHOCOLATE FOUNTAIN?

Fortunately, we do all the work for you. We arrive approximately 1 hour prior to start time to ensure that your guests will smell the sweet aroma of chocolate as they enter the room. An attendant will be there to show your guests how to enjoy the fountain as well as to keep the fountain pristine. Our attendant will be happy to assist the facility’s staff concerning the chocolate fountain’s table including replenishing the accompaniments etc. Once the event is over we’ll dismantle and take it away. You will only have to enjoy your event!

WHAT ARE THE TABLE AND 
ELECTRICAL REQUIREMENTS?

The chocolate fountain requires a 120 volt grounded electrical outlet within 10 feet of the location of the fountain. In addition, a sturdy table is mandatory. If it’s not level, the chocolate will not flow properly. Please re-confirm these requirements with your facility before the event so that there is no delay in the set-up of the fountain. In addition, the facility should provide a skirted cloth.

DO YOU PROVIDE THE DECORATIONS FOR AROUND THE CHOCOLATE FOUNTAIN?
The chocolate fountain itself is the ultimate decoration for any table. The cascading chocolate along with the colorful array of fruit and other appetizers is plenty of decorations to make the table appealing. We will also provide cloth to cover the base of the fountain.  Of course you are more than welcome to provide any additional decorations you desire.
WHAT’S REQUIRED TO RESERVE
THE CHOCOLATE FOUNTAIN?

A $200 non-refundable deposit is required to hold your date. After the deposit is received with all the information about your event (date, place, time, type of event, etc,) you will receive a contract via email. You will then need to sign, date, and return it to us. The balance will then be due 2 weeks prior to your event. We want your planning to be as effortless as possible.