Frequently Asked
Questions
WHAT KIND OF CHOCOLATE CAN BE USED IN THE FOUNTAIN?
We use a type of chocolate called “couverture” (a French
word for ‘coating’), which is a higher quality chocolate that contains 32-39%
cocoa butter. In addition to creating a better ‘flow’, it assures a higher
quality appearance as well as taste.WHAT IS THE MAXIMUM NUMBER OF GUESTS THAT THE FOUNTAIN WILL SERVE?
The chocolate fountain will serve an unlimited number of
guests as long as additional chocolate is added. Our largest fountain package includes 25 lbs of chocolate, which is usually adequate for appetizers for up to 400
guests. The smallest package is 15 lbs, and the medium is 20 lbs. Additional
chocolate can be purchased. Of course we will always have an adequate supply on
hand if needed.WHAT DESSERT ITEM IS NOT RECOMMENDED TO USE WITH A FOUNTAIN?
Anything that will break apart or is crumbly such as pound cake, which tends to compromise the smooth flowing nature of the chocolate. Fountains of Chocolate recommends a more heavenly, healthful choice such as angel food cake.DO WE PROVIDE
ACCOMPANIMENTS?
Our packages do not include the accompaniments however, we can provide them at an additional cost depending on what items you choose.CAN THE CHOCOLATE
FOUNTAIN BE USED OUTSIDE?
Yes you can use the fountain outside, however it operates best in
enclosed areas. The chocolate has such a sweet, inviting aroma that it attracts insects and
bugs. The chocolate also must be kept at a certain temperature, and fluctuating
outdoor conditions will affect the chocolate’s integrity.HOW LONG CAN I HAVE THE
FOUNTAIN AT THE EVENT?
Our package includes 4 hours of fountain
enjoyment, which is usually plenty of time for your guests to enjoy this unique
experience. Should you decide to use the fountain longer we charge an additional $25 each hour you go past the original 4 hours included in the package.
WHO IS RESPONSIBLE FOR SET-UP,
TEARDOWN AND CLEAN UP OF THE
CHOCOLATE FOUNTAIN?
Fortunately, we do all the work for you.
We arrive approximately 1 hour prior to start time to ensure that your guests will smell the sweet
aroma of chocolate as they enter the room. An attendant will be there to show your guests how to enjoy the fountain as well as to keep the
fountain pristine. Our attendant will be happy to assist
the facility’s staff concerning the chocolate fountain’s table including replenishing the accompaniments etc. Once the event is over we’ll dismantle and take it away. You will
only have to enjoy your event!
WHAT ARE THE TABLE AND
ELECTRICAL REQUIREMENTS?
The chocolate fountain requires a 120
volt grounded electrical outlet within 10 feet of the location of the fountain.
In addition, a sturdy table is mandatory. If it’s not level, the chocolate will
not flow properly. Please re-confirm these requirements with your facility
before the event so that there is no delay in the set-up of the fountain. In
addition, the facility should provide a skirted cloth.
DO YOU PROVIDE THE DECORATIONS FOR AROUND THE CHOCOLATE FOUNTAIN?
The chocolate fountain itself is the
ultimate decoration for any table. The cascading chocolate along with the
colorful array of fruit and other appetizers is plenty of decorations to make
the table appealing. We will also provide cloth to cover the base of the
fountain. Of course you
are more than welcome to provide any additional decorations you desire.WHAT’S REQUIRED TO RESERVE
THE CHOCOLATE FOUNTAIN?
A $200 non-refundable deposit is
required to hold your date. After the deposit is received with all the
information about your event (date, place, time, type of event, etc,) you will
receive a contract via email. You will then need to sign, date, and return it to us. The balance will then be due 2 weeks prior to your
event. We want your planning to be as effortless as possible.